UX Audit
See the problems. Fix what matters.

UX Audit<br>See the problems. Fix what matters.

The cues for change are there: traffic is flat, and support is getting too many calls. Something is wrong, but what exactly?
A UX audit is the logical first step. Before investing in a redesign or new features, it tells you precisely where to act.

Petzi
RTS
Confédération Suisse
Romande Energie
Vaudoise Assurances
Etat de Fribourg

What is a UX audit?

A methodical analysis of your interface

A UX audit (also called a heuristic evaluation) consists of systematically examining your website or app using proven evaluation frameworks.

An objective starting point

An audit gives you a concrete baseline to align internally, and to compare yourself with competitors

This lets you build an effective strategy without wasting your budget.

An immediately actionable roadmap

In addition to a clear list of what is holding your users back, we provide concrete recommendations.

When do you need a UX audit?

During the UX/UI ideation phase

An audit appeases opinion-driven debates and tells you where to focus your efforts.

During the UX/UI prototyping phase

For early feedback on your wireframes, prototypes, or final designs.

After a launch

To quickly fix what was not anticipated.

When metrics stall

To understand why and unblock the situation.

At any time

An interface ages. Expectations change. Periodic audits help you stay at the cutting edge.

Why :ratio for your audit?

A pragmatic approach beyond standardized checklists

We analyze your products using standardized evaluation frameworks (Nielsen, Bastien & Scapin), but not before first defining real-life scenarios with you. We put ourselves in your users’ shoes, reproduce their experiences, and combine expertise with everyday reality.

An external perspective that understands your context

Since 2009, we have audited hundreds of interfaces for a wide range of organizations across French-speaking Switzerland. That experience sharpens our eye and speeds up our diagnosis.

Recommendations that get straight to the point

Our audits are not theoretical essays. We deliver concise reports, illustrated with examples or mockups. When needed, we include inspirations and competitor examples based on a benchmark defined with you.

Built-in accessibility

Our audits are systematically built upon accessibility criteria (WCAG). A truly ergonomic interface works for everyone.

Why :ratio for your audit?

How artificial intelligence strengthens our rigor

  • Exhaustive coverage

    AI scans your entire website or application and produces a catalog of automatically detectable issues: navigation inconsistencies, broken links, contrast problems, and weak visual hierarchy.

  • Impact measured at scale

    An issue spotted by our experts on a few screens? AI goes through the entire product to find every occurrence and measure its real impact, where a manual review would take days.

  • More time for what matters

    Thanks to automation, we dedicate our expertise to what requires real judgment: understanding the business context, interpreting user behavior, and gauging what no algorithm can decide for you.

Services and pricing

Starting from CHF 5’600

🩺 FULL AUDIT

Full analysis of your current product, identification of major issues, and prioritized recommendations.

Ideal for: Initial assessment, validation of perceived issues

Starting from CHF 4'200.-

⚖️ UX/UI BENCHMARK

Analysis of your positioning in the sector or research for inspiration in similar products.

Ideal for: Getting back in sync with the market, need for inspiration

Starting from CHF 12'000

📊 FROM DIAGNOSIS TO MOCKUP

Audit + benchmark and a complete report of insights. Wireframes to help you envision future changes.
Presentation to stakeholders.

Ideal for: Need for internal alignment, before investing in a full redesign

Xavier Alexandre

Ready to review your product?
Do you have a redesign project, are you looking for ways to improve your KPIs, or do you simply want to make sure your product keeps up with market shifts?

Xavier can quickly assess your situation and define an offer tailored to your needs.

Email Xavier Or give him a call at +41 21 544 54 54